Testimonials

HomeTestimonials

We cannot say enough good things about this company. From the first phone call with Megan to the finished job, we were impressed. We live in a 125+ year old farmhouse that has not had a working fireplace for a very long time. We had looked for a company to come out, and no one wanted to mess with it. Finally, someone gave me this company’s number, & they said they added liners to chimneys all the time and had no issue with it being an old masonry chimney. When Austin came out, he was knowledgeable and actually excited about the job. I found it so refreshing to deal with someone who enjoyed what they do! In my opinion, you always will get a better job from someone who is passionate about their craft. Our job took two days because it was such a huge chimney, but Austin, Faizon & Spencer made it happen and finished today! The crew was respectful, neat, informative & efficient. We are so excited we have a working fireplace after 12 years of living here. Can’t wait to have our first fire this weekend once it is completely cured.

- Michelle K.

Continued working until he was able to fix our fireplace, even though it was a tricky issue.

- Jennifer M.

They made a service call to my rental property and cleaned the fireplace and flu to make sure it was safe and clean for my renters to use. They were very professional, and I highly recommend them.

- John B.

Work was done to my satisfaction and team was responsive and polite. Would certainly recommend in Kennesaw.

- Peta B.

Spencer and co-worker were friendly, efficient, and very informative! Will see one or both at my Acworth house next week!!

- Marsha C.

Excellent service beginning to end. Everything they said they would do was fulfilled and explained well every step of the way. The pricing was a pinch more than some other quotes, but the other companies would not respond in a timely fashion and/or had bad customer service. You get what you pay for.
I am ***very*** pleased with my experience with Swept Away Chimney. I wholeheartedly recommend them!

- Clint E.

I had such a positive experience working with Swept Away Chimney. I called to schedule an appointment thinking it may take weeks, but they were able to come out within 2 days. I also wasn’t expecting everything to be done (inspection, sweep and install) same day, but they did it all! I am so happy with my new ceramic logs! I will definitely use their services again in the future. I highly recommend them!

- Katelyn K.

Spencer was amazing. He was professional, courteous, and did a fabulous job on the installation of gas logs.

- Deby A.

Outstanding service, very professional and answered all questions and concerns. Quality Job!

- Travis F.

Really nice guys and they did everything we agreed to. My wife and I are happy!

- Jean D.

Swept Away Chimney cleaned the chimney at my house. The young man was on time, efficient and did a great job. The price was great. I could tell this guy enjoyed his job! I highly recommend Swept Away Chimney!

- Kim F.

Swept Away Chimney cleaned and inspected my fireplace and the chimney, as well as the outside portions. Then, they cleaned the inside of the chimney. They contained all debris, so my living room was undisturbed. They found two safety issues I was previously unaware of. With the knowledge gained, I was able to go back to our builder and have those items corrected.

- Anthony W.

I have only had the best experience the multiple times I have used these folks. They are quick to schedule, prompt, courteous and do a thorough job. I highly recommend this company!!

- Gayle K.

These guys were amazing! They showed up on relatively short notice, took care of our home exterior and noticed a few areas of note and corrected it at no charge – they REALLY care about their clients. I would highly recommend them to anyone.

- Mira S.

Spencer and team did a great job replacing our entire fireplace and chimney! Thank you!

- Mary T.

They did a fantastic job on our fireplace. Cleaned it & installed a gas log set. We will definitely hire them back to convert our other 2 fireplaces.

- Kelly K.

Once Spencer the technician came to the house, I was at ease. He cleaned and inspected my chimney. Spencer educated me on everything step by step, showing me pictures of my chimney and what needed to be addressed. Spencer was extremely professional and efficient. I feel comfortable recommending
Swept Away Chimney.

- Jean M.

The best!!! Honest, dependable, and affordable. Just had our woodburning fireplace converted to gas. They did a chimney sweep and inspection, too. Looks awesome and works great. Highly recommend Swept Away Chimney!

- Elizabet A.

Spencer at Swept Away Chimney was very thorough and meticulous in the preparation, repair and clean-up when my chimney was rebuilt. The work was done at a fair price as well. I would highly recommend Spencer and Swept Away Chimney to anyone who is in need of this type of chimney repair or rebuild.

- John O.

It’s been 3-4 years, but the service was thorough and professional.

- Kathy W.

The manager scheduled the job within a few days. The two-man team arrived on time. They checked and cleaned the chimney and made sure the fireplace was safe to use. They finished, leaving everything
neat and clean. They also applied a liquid sealer to the brick & mortar on the exterior of the chimney to keep moisture out. This is an optional service they provide. I had a good experience and recommend Swept Away Chimney as a quality business.

- Steve H.

Replaced our cap and converted our gas fireplace to gas-start/wood-burning. We got a lot of use out of it this winter and made it feel more like home.

- Chris H.

They were reasonably and competitively priced, considerate of my time and were punctual. I felt like they did a thorough job and answered my numerous questions. They were helpful and courteous, and I will absolutely call them back next year for the chimney cleaning.

- Rachel M.

Spencer and his team did such a wonderful job with our chimney! They basically had to replace the whole thing. Spencer and his staff arrived promptly and were so polite and professional. Our dogs even liked him! I recommend them for any of your chimney needs as they truly care about the result and want to do the best job!

- Stephanie T.

Absolutely wonderful folks to work with. Show up when they say they’ll be here. Got the job done perfectly, hard workers, and knowledgeable, which is super important where safety is concerned. These guys didn’t cut corners and kept us informed of everything they were doing 🙂 Highly recommend this family-run business!!

- Kasi J.

Clients were pleased with this company taking care of inspecting the chimney which was a part of the requested items before closing. We will use them again.

- Jennifer P.

We have been using these folks for the last 2 years. They’ve installed a new fireplace, swept the chimney and been eager to help with any problems we’ve had. Nothing but excellent service.

- Ronald C.

Swept Away Chimney gave us excellent service at a very fair price. I’ve worked with other chimney companies in the past at other homes and not any have given as excellent service as we received with Swept Away Chimney. I highly recommend their services!

- Will

Spencer and Austin Brock did an outstanding job cleaning my chimney. They explained everything they were doing and replaced my rusted-out cap. They were very professional and efficient. I highly recommend them.

- Shelby P.

Swept Away Chimney’s representative came to our home on time and ready to work. He was personable and developed a safe plan to clean our high-floor rain gutters. We did not have our chimneys cleaned during this visit since we use gas logs in place of burning wood but will contact them in the future as needed.

- Tony L.

Swept Away Chimney is an outstanding company. They were scheduled to repair my firebox. They quickly assessed what was needed on site and had it repaired in under an hour. I also had them do a chimney sweep. The fireplace was cleaner when they left than before they started the work! I also thought they were reasonable in their pricing. I will use this company for all future repairs on my brick chimney.

- Jimmye H.

We found this company on Home Advisor, and it had great reviews. We took a chance and Swept Away Chimney did not disappoint. They were phenomenal. Professional, timely, knowledgeable, and efficient. I would definitely recommend to anyone.

- Stephanie J.

I found working with Swept Away Chimney easy, complete, and fair. They came out for one job but noticed an issue for which they provided a quote and also quoted additional work I requested once they were on site. I thought they were very fair, and I’m very happy with the work they performed. I will definitely be using Swept Away Chimney as my fireplace and chimney service from now on. Thank you, Spencer and team.

- Christine E.

While it took a couple of visits to complete this job, the company was very responsive and offered a discount for the trouble. Great customer service.

- Sandy D.

Austin was great. He was very professional and knowledgeable. He came to inspect and clean the chimney. He advised me that the chimney did not need cleaning and proceeded to inspect it. He made me aware of a few things to keep an eye on. I will definitely use them again.

- Maritza P.

I noticed some rust spots on my chimney cap. I received two quotes from Angie’s List and decided to go with the provider who would manufacture the piece without painting it. The young men who quoted and installed were personal and professional. I’m very pleased with their service and would recommend them.

- Stephanie V.

I have used Swept Away Chimney three times now and they always arrive on time, do exactly the job they were hired for, and leave the home in perfect condition. I would highly recommend this company.

- Amy H.

We were very impressed with the quick response to come out in a timely manner, look at our chimney cap, measure and give us a price. Our chimney cap was leaking, and we had water damage inside on our hardwoods. When Spencer came out to look at it, I asked him if we provided the tarp would he be willing to place it over the chimney while he was on the roof, and he did without hesitation. We had another company giving us a price, and he did this even before we committed to using them. This was a huge blessing to keep any additional water from coming in, because we had rain in the forecast. The other company quoted us a price over the phone without ever coming out. The other company quoted a price that was $100 less but we were concerned once they came out, they would go up on price because of surprises or it wasn’t what they expected. We were impressed with Spencer’s timeliness, professionalism, and willingness to go above and beyond. Spencer gave us a lead time of two weeks to get it ordered and installed. They were back and had it installed in 9 days. We would highly recommend Swept Away Chimney for your chimney needs.

- Sonya P.

We have a stone-built chimney, and we inherited many issues with it when purchasing our home. Swept Away Chimney has been a tremendous resource for us in moving to get our chimney functional again. These guys are great!

- Joe M.

I am very pleased with the service, professionalism, quality of work, and last but not least, it was a great value. The company went above and beyond when cleaning my gutters and downspouts. I definitely appreciate the hard work, and their response time was top notch…. I would definitely recommend them!

- Curt M.

We contracted this company to clean out our gutters. We were quite pleased with their services. Friendly and knowledgeable. We will be having them check out our chimney this August. For honest work, call them.

- Jeannie C.

I could not be happier with the level of service. I have a gas fireplace that looks like it hasn’t been used in years. I made an appointment for an inspection, knowing that I would probably need new logs. When I called, Mary was extremely polite and worked hard to find me an appointment as quickly as she could. Spencer and Rodney were on time, very polite and knowledgeable, and they did a great job. As I expected, I needed a new set of logs. They had them on the truck, ready to go when they came out for my inspection. They used a big drop cloth and were very careful to keep things clean. They made sure everything was hooked up safely and even swept the chimney for me at no extra charge. They had everything hooked up and cleaned up in about an hour. Awesome job! I definitely recommend Spencer, Rodney, and Swept Away Chimney!

- Mandy G.

Got four quotes from companies to clean my gutters after recent storms. Swept Away Chimney came in lowest and had good reviews. They were prompt, courteous, very professional and did an excellent job, even doing some repairs they discovered while cleaning. Highly recommended.

- Raymond F.

I had to replace the chimney cap. They were very professional and did a great job. They had it ordered, cut and replaced within two weeks. I would definitely use them again.

- Sally D.

These guys put a new cap on my chimney. They had to tear down one that someone else had made for me and was a danger to my house. The reason I called them was because of a rusted flue that had to be replaced. This called for them to go on the roof to the chimney. That’s when they found the faulty cap. They did a very professional job on my chimney and possibly saved my house from burning. Thank you, thank you.

- Glenda D.

Swept Away Chimney has cleaned my roof and gutters the last 2 years, and I could not have been more pleased with their work and professionalism. I would not only recommend them; I will be calling them again this year.

- Tommy R.

The Swept Away Chimney services went above and beyond my expectations to help repair our fireplace needs! I would highly recommend them as they were courteous to work with, provided options for the repairs needed, and provided quality work. They made sure to keep our living room clean from debris and soot as well, which I appreciated!

- Karen W.

Swept Away Chimney did an awesome job with cleaning my home a couple of times before I sold it. I would highly recommend them for your housecleaning needs.

- Helen P.

Swept Away Chimney did an excellent job! We were amazed at the great customer service and how friendly and experienced our chimney technician was. Austin did a great job, and he was a joy to have in our home.

- Beverly C.

Very thorough job, easy to communicate to set up appointments. I was quoted back in September, and they honored it at the end of January – many companies will put an expiration date on their quotes. Very fair value for what was performed, and the guy who came out, Spencer, was explaining everything he was doing. I recommend Swept Away Chimney to anyone who needs fireplace/chimney work.

- Dan R.

Great service and fair prices. Fireplace works like a charm. So glad I found Swept Away Chimney!

- Crystal M.

Great service and fair prices. Fireplace works like a charm. So glad I found Swept Away Chimney!Great service, great products! Our serviceman was very knowledgeable and helped us to choose gas logs that were a much better fit than the ones our fireplace came with when we bought the house.

- Bonnie D.

They came quickly when I called, prices were competitive, and they got it done.

- Jill G.

Inspected and cleaned 11 chimneys (rental properties). Efficient, neat, thorough, with good office support and same-day summary emailed. Very pleased with their service.

- John E.

Very pleasant and professional, did the job quickly and spotless clean up, so I am very happy. I hope to use them as the years go by.

- Barbara M.

Very professional and helpful, and I was able to schedule the service call quickly. The techs who came clearly explained the problem and what they were doing. I plan to use them on a regular basis.

- D L.

I am very happy with my new chimney cap. All of the work was done very professionally.

- Patricia P.

Wonderful company! Great price and left my living room/fireplace area cleaner than when he arrived! Highly recommended and will use annually!

- Amy D.

Awesome company! Spencer, the owner, is a young man who runs this business with an old soul like mine. Terrific, professional, courteous service with a smile. I put our home on a regular schedule for chimney sweep service. Highly recommended.

- Kevin C.

Exceptional customer service, knowledgeable staff, and they performed all services to our satisfaction. Reasonably priced. Will use for all of our fireplace needs.

- Mike W.

I found Swept Away Chimney on a random search for fireplace inspections. They have great prices and awesome customer service. They worked well around my crazy schedule, and Austin (technician) was super nice and informed me very well on my fireplace. I HIGHLY recommend this business to come out to inspect/clean/replace your fireplace!

- Ashley H.

These guys have been doing my gutters for 5 years. They are safe, courteous and do a great job, leaving no mess behind.

- Fred G.

I just had my chimney swept by the most genuine young man, Spencer Brock. He was extremely prompt, honest, and a fine professional in the chimney business. If you’re like us and excited to enjoy a nice fire in the comfort of your home, give Swept Away Chimney in Acworth a call and get a sweep. It is the safest thing to do!

- Brookelynn S.

Austin was very professional, friendly, and worked quickly. I would highly recommend Swept Away Chimney.

- Jackie W.

I can’t say enough good things about Swept Away Chimney. Professional service, showed up at the scheduled time, completed the work quickly and left the chimney spotless. Plus, the price was great. If you are looking for a chimney specialist, look no further than Swept Away Chimney.

- Ray H.

I would definitely recommend Swept Away Chimney! Had to get my chimney cap replaced, and Spencer was very professional and courteous from the estimate all the way through the completed job. Their pricing was very good and product is as promised!!

- Billy T.

They got the job done and they were very professional.

- Carol W.

It all started with excellent communication, followed by on-time arrival, and then they professionally performed the work and worked hard to go beyond for the customer. Highly recommended.

- Mark H.

Greatest people to work with! These guys are knowledgeable and great customer service. They were recommended by my neighbor, and I would recommend to anyone else.

- Niko G.

We located this service online. The lady on the phone was pleasant to deal with. We quickly arranged a mutually convenient appointment. The chimneysweep arrived on time and did a great job. What more can you ask for?

- Barbara K.

The guys that came by were friendly, thorough, & they cared about the work they did. I will absolutely use Swept Away Chimney for my gutter cleaning needs throughout the year!! Oh yeah, the customer service when you call is extremely friendly and easy to work with as well. Five stars across the board. HIGHLY recommend. Now all I need is some rain to come and flow through my clean gutters.

- Jason L.

They came to the house on time for the quote and the actual work. The chimney sealant and rain hood are good quality and well-installed. I will use them for all my future chimney-related needs.

- Tom H.

He was prompt, polite, and seemed very knowledgeable. It was a good experience.

- Michela H.

Great work by these guys!!! Really professional, courteous. Answered every question. Installation was quick, and it looks great. I had this work done a few months ago and waited until now to review to see how well the product held up after heavy rains. No problems, thanks guys!!!!!

- Michael B.

We were very pleased with the service. We needed some repairs, and they got to those right away for us as well.

- Patti E.

Very professional, clean and thorough. I will use them again.

- Adria D.

I highly recommend this business. They are very neat and quick.

- Debra W.

Matt is knowledgeable and professional – a pleasure to work with.

- Bobby S.

It was a pleasure to work with Austin. He called ahead, got there when promised, did the work requested and didn’t try to sell any unnecessary services. I’m sure you will be happy with his work.

- Charles F.

Arrived promptly, were very professional and explained the process and left no mess. Charged exactly what was quoted. Will be using them again!

- Kim R.

I was impressed with Swept Away Chimney from the start. When I first called. I spoke with a person, not an answering machine and multiple menus. Spencer was great to communicate with and fixed my chimney leak problem with a two-step approach—a large chimney shroud to cover the top of my chimney and sealant to prevent water from leaking through the stone facing on the cinder-block structure. The bottom line is that my chimney no longer leaks and is very dry even with heavy rain.

- Donald M.

Very great experience from the time I talked with the office scheduling my appointment to when they left after repair. Very prompt communication from Spencer on the day we scheduled, and they arrived at the time he told me they would be here. For our first time using Swept Away Chimney, I was overall very impressed. Thank you!

- Cheryl G.

I found this company on Angie’s List. I got several free estimates. They did a fantastic job and were very communicative, especially in light of the COVID-19 epidemic. I would recommend them highly.

- Carolann U.

I had to replace the entire flu in my chimney in Mineral Bluff, GA. They were on time and professional. It has been a few years now, and the quality of their work has stood up. After they had left, it began to rain and I noticed a leak in the chimney. I called, and they turned right around and addressed the issue. I was extremely impressed by their responsiveness. I would definitely use them again.

- Gale H.

The scheduler on the phone was cheerful, professional, and helpful. She was very accommodating when I told her my scheduling restrictions. Spencer arrived promptly and did a great job. It was a pleasure doing business with this company.

- Carolyn L.

Swept Away Chimney arrived at the appointed time and did a wonderful job for the quoted price. We will definitely use them going forward.

- Bill B.

Good service at a competitive price. They came out on time and did a great job.

- Ken S.

Moved into this house in 2016 and did not use the fireplace for the first year or so. Saw a billboard with the contact on it, called them, and they came out and did a fantastic job. They were punctual, they provided helpful knowledge and cleaned up after themselves. Highly recommended.

- J.J. J.

The young man that came to our house was very knowledgeable, the price was reasonable and told us what additional work would cost (that we really needed done – not just something to overcharge us for). They will stay in our contacts and will be contacted again to clean our fireplace. Thanks, guys, for being an honest company!

- B P.

Austin did a great job and is very friendly and knowledgeable.

- Richard N.

Great customer service! Not only did Austin do a great job, he also gave me some great ideas for preventive maintenance and troubleshooting issues in the future. I would highly recommend this company!

- Wayne D.